Terms of Service

These Terms of Service ("Terms") are an agreement between you and [Legal entity name, e.g. PT ... / ... Pty Ltd] ("Tether", "we", "us"), registered at [Registered address], about your use of Tether: the web studio at https://tether.studio, the Tether agent you run on your own computer, the relay, the template gallery, and our related services (together, the "Service").

If you use the Service for a company or other organisation, you accept these Terms for that organisation and confirm you have authority to do so. "You" then means that organisation. The Acceptable Use Policy, the Privacy Policy and, for business customers, the Data Processing Addendum form part of these Terms.

1. What the Service does

Tether lets you control mobile phones (currently Android phones) that are connected to a computer you run, watch them live in a browser, build Flows (step-by-step automations), and keep what the screen showed as data. Every step of a run can keep a screenshot, the visible text, app and time information, and the screen's structure (its accessibility tree). Some plans can also keep run recordings.

The phones, the computer the agent runs on, and the apps and accounts on the phones are yours or are under your control. We do not supply phones, SIM cards, accounts or network identities.

2. Accounts

1. You must be at least 18 years old, or the age of majority where you live if higher, to create an account.
2. Give us accurate sign-up information and keep it current.
3. Keep your password, agent tokens and API keys secret. You are responsible for activity under your account and your organisation, including by people you invite and by agents you pair.
4. Tell us promptly at [email protected] if you think your account, an agent token or a paired computer has been compromised.
5. Organisation owners and admins control members, roles, phones, settings and data in their organisation. If your account belongs to an organisation, the organisation can access and manage the content you create there.

3. Your phones, your accounts, and other apps' terms

This section matters most. Read it before you run a Flow.

1. You must own, or be authorised to control, every phone and every account you use with the Service. You confirm that you are the owner of each phone, or that its owner has given you permission to control it remotely and to capture what its screen shows, and that you are the holder of each app account the phone is signed in to, or are authorised by its holder to use it this way.
2. Third-party apps have their own terms. Many apps and platforms (for example social networks and marketplaces) restrict or forbid automated access, automated posting or data collection, including while logged in. You are solely responsible for reading and complying with the terms, policies and rate limits of every app, website and service your Flows touch. We do not grant you any right to use a third-party app, and nothing in the Service is permission from that app's provider.
3. Consequences on other platforms are your risk. A platform may restrict, suspend or close an account you automate. We are not responsible for those actions or for any loss that follows from them.
4. We do not sell evasion. The Service does not spoof device identity, fake location, rotate fingerprints, "warm up" accounts or help you avoid a platform's detection or enforcement, and you may not use it for that. See the Acceptable Use Policy.
5. People on the screen. Phone screens show other people's messages, names, photos and other personal data. You are responsible for having a lawful basis to capture, store, export and send that data, and for honouring those people's rights. For that data you act as controller and we act as your processor (see the Data Processing Addendum).
6. Approval steps. Templates that post, reply, send or share include an approval step before the public action. You are responsible for what you approve. Removing or bypassing an approval step is at your own risk.

4. AI steps

1. "Ask AI" steps send the current screen (its structure and text, and in some steps a screenshot) together with your instructions to an AI model provider that you choose and pay for. The Service does not resell AI usage.
2. Your own API key (BYOK). If you save an Anthropic API key, it is stored encrypted and sent to your agent when a run starts; the model calls are made from the agent on your computer under your own agreement with Anthropic. You are responsible for that agreement, its usage policies and its costs.
3. Your own Claude login. If you use a Claude login signed in on the agent's computer, the calls run under your own Claude account and its terms. You are responsible for confirming that this use is permitted under those terms.
4. AI output can be wrong. Models can misread a screen, tap the wrong thing, produce inaccurate text or take an action you did not intend. Budgets, allow-lists and guardrails reduce but do not remove this risk. Review AI output before you rely on it, and use approval steps for anything public or irreversible. AI output is provided "as is" and we do not warrant its accuracy or fitness for any purpose.
5. Screen content can contain instructions written by someone else (for example a message designed to manipulate an AI). The Service tries to treat screen content as data, not instructions, but cannot guarantee it.

5. Plans, trials, billing and refunds

1. Plans. Plans, prices, included phones, seats, watch hours, history and features are described on our pricing page and may differ by billing period. A phone counts toward your bill when it is paired to one of your computers and online at any point in the billing month.
2. Free plan and trials. We may offer a Free plan and free trials of paid plans (currently [n] days). Free plans and trials have lower limits, may change or end at any time, and are provided without any service level. If a trial requires a payment method, we will tell you before the trial starts when it converts to a paid plan and how to cancel before that.
3. Billing. Paid plans are billed in advance for the billing period (monthly or annual) plus usage-based items (such as additional phones, seats or watch hours) in arrears, through our payment processor. You authorise us and the processor to charge your payment method on each renewal until you cancel. Prices exclude taxes unless shown otherwise; you pay applicable taxes.
4. Changes in price. We will give you at least 30 days' notice of a price increase. It takes effect at your next renewal after the notice period. You can cancel before then.
5. Cancellation. You can cancel at any time in settings. Cancellation takes effect at the end of the current billing period, and the plan does not renew.
6. Refunds. [Refund policy: e.g. no refunds for partial periods except where the law requires it] Nothing in these Terms limits any refund or withdrawal right that the law of your country gives you as a consumer and that cannot be excluded.
7. Late payment. If a payment fails, we may limit paid features after giving you notice and a reasonable chance to update your payment method, and may downgrade your organisation to the Free plan.

6. Your content and data

1. You own your content. "Customer Data" means the Flows, sheets, captures (screenshots, screen text, screen structure), recordings, settings and other data you or your phones put into the Service. As between you and us, you own Customer Data.
2. Licence to operate the Service. You give us a worldwide, non-exclusive licence to host, copy, process, transmit and display Customer Data only as needed to provide, secure and support the Service for you, and as described in the Privacy Policy and Data Processing Addendum.
3. Product improvement. We may use aggregated, anonymised usage metrics and screen structure (never screen content) to improve the Service, as described in How we improve the product. Organisation owners can turn either off at any time. This data does not identify you, your people or anything shown on your screens.
4. Retention. We keep captures and recordings for the history window of your plan and then delete them. Retention by plan is described in the Privacy Policy.
5. Recordings. Run recordings are off unless an owner or admin turns them on for the organisation and for a Flow. When recording is active the studio shows a recording indicator. You are responsible for any notice or consent the law requires from people whose information appears in a recording.
6. Feedback. If you send us suggestions or feedback, we may use them without obligation to you.

7. Our property

The Service, including its software, design, the Screen Graph and other aggregated models we build, and our trademarks, belongs to us or our licensors. We give you a limited, non-exclusive, non-transferable right to use the Service, and to install and run the agent on computers you control, during your subscription and under these Terms. You may not copy, resell, reverse engineer (except where the law allows it despite this restriction), or build a competing service from the Service, or remove proprietary notices. Open-source components are licensed under their own licences, which prevail for those components.

8. Prohibited uses

You must follow the Acceptable Use Policy. In short: no spam or mass messaging, fake engagement, account farming or detection evasion, unlawful scraping or scraping in breach of a platform's terms, CAPTCHA bypass, harassment, illegal content, and no controlling other people's phones or accounts without their permission. We may investigate suspected breaches and suspend affected Flows, templates, phones or accounts.

9. Template gallery

1. Sharing. You can share a Flow as a template by unlisted link or, after review, in the public gallery. Before publishing you must accept the template publishing terms in this section.
2. Your licence to us. When you publish a template you keep ownership of it and give us a worldwide, non-exclusive, royalty-free licence to host, review, run (including on our test phones), display, distribute and promote it, and to make the technical changes needed to do so, for as long as it is published and for a reasonable period after you remove it. Copies already installed by other organisations may stay in their accounts.
3. Licence to installers. Each organisation that installs your template gets a non-exclusive, perpetual, worldwide licence to use, run, modify and fork it for its own purposes inside the Service. Unless we agree otherwise in writing, installers may not resell your template as a template.
4. Creator responsibility. You confirm that you have the rights to everything in the template, that it complies with these Terms and the Acceptable Use Policy, that its description and capability claims are accurate, that templates which post, reply, send or share keep the approval step before the public action, and that it contains no secrets, personal data or someone else's account details.
5. Review and takedown. We review templates before public listing and may refuse, unlist, or block runs of any template version at any time, including after it is installed, where we reasonably believe it breaks these Terms, the law or a third party's rights, or is unsafe or broken. Templates can be reported by anyone; a template with several pending reports may be unlisted automatically while we review it. To report a template or send a legal notice, write to [email protected].
6. Installer responsibility. Templates are made by their creators, not by us, unless marked "Official". Read the install preview, which lists the apps, permissions and outputs a template uses, before installing. Running a template is your decision and your responsibility under §3.
7. Creator revenue. If we offer paid templates or revenue sharing, [Creator revenue share and payout terms, to be published separately] will apply in addition to these Terms.

10. Service levels and support

1. We aim to keep the hosted Service available and will make reasonable efforts to announce planned maintenance in advance. Unless you have a signed agreement with a service level (for example on the Business plan), the Service is provided without a guaranteed uptime commitment and without service credits.
2. Parts of the Service depend on things outside our control: your computer, your network, USB connections, phone settings (such as USB debugging), operating system (such as Android) and app updates, and third-party services. App updates can break Flows at any time.
3. Fair use of live watching. Plans include a number of watch hours per phone. When they are used up, live video drops to low-frequency thumbnails until the period resets or you buy more; runs keep running.
4. We may change the Service over time. If a change materially reduces a paid feature you rely on, we will give you notice and, where applicable, the option to cancel and receive a pro-rata refund of prepaid fees for the unused period.

11. Security

We protect the Service and Customer Data with technical and organisational measures appropriate to the risk, including encryption of secrets, role-based access, and an audit log you can read. Platform staff can act on your organisation only for support or security and only with access that is recorded in your organisation's audit log; support staff cannot view captures or recordings. Report vulnerabilities to [email protected].

12. Suspension and termination

1. You may stop using the Service and close your organisation at any time.
2. We may suspend or terminate your access, in whole or in part, with notice where practical, if you materially breach these Terms or the Acceptable Use Policy, if you fail to pay, if your use creates a security risk or legal exposure for us or others, or if the law requires it. Where the breach can be fixed, we will usually give you a chance to fix it first.
3. We may end the Free plan or the Service entirely with at least 30 days' notice, and will refund prepaid fees for any unused period.
4. After termination you can export your data for 30 days (unless we terminated for a serious breach or the law prevents it). After that we delete Customer Data under our retention schedule, except what we must keep by law. Sections that by their nature should survive termination survive.

13. Disclaimers

To the extent the law allows, the Service, the agent, templates and AI output are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, error-free or compatible with any particular phone or app. Some laws do not allow these exclusions; where they apply, our liability for a breach of a non-excludable guarantee is limited, where the law allows, to supplying the services again or paying the cost of having them supplied again.

14. Limitation of liability

1. To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, or for suspension or loss of third-party accounts, even if advised of the possibility.
2. To the extent the law allows, each party's total liability arising out of or relating to these Terms is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim (or USD 100 if you have only used free plans).
3. These limits do not apply to your payment obligations, your obligations under §3 and §15, either party's fraud or wilful misconduct, or liability that cannot be limited by law.

15. Indemnity

You will defend and indemnify us, our affiliates and staff against third-party claims, and related losses and reasonable legal costs, arising from: your Customer Data; your use of phones, accounts or apps you did not have the right to use; your breach of a third-party platform's terms; your templates; or your breach of these Terms or the Acceptable Use Policy. We will notify you promptly of the claim, let you control the defence, and cooperate reasonably at your cost. This section does not apply to consumers where the law does not allow it.

16. Changes, governing law and language

1. Changes. We may update these Terms. For material changes we will give at least 30 days' notice by email or in the studio and ask you to accept the new version before you continue using the Service. Non-material changes (such as clarifications) take effect when posted. The version and date are shown at the top of this page.
2. Governing law and disputes. These Terms are governed by [Governing law, e.g. the laws of the Republic of Indonesia]. Disputes will be resolved by [Courts or arbitral seat, e.g. BANI / SIAC / the courts of ...]. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring proceedings there.
3. Language. These Terms are available in English and Indonesian. Both versions are intended to have the same meaning. If you are an Indonesian party, the Indonesian version prevails to the extent of any inconsistency; otherwise the English version prevails.

17. General

These Terms are the entire agreement between you and us about the Service, unless you have signed a separate agreement, which then prevails for what it covers. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or a successor to our business with notice. Neither party is liable for delay caused by events beyond its reasonable control. Notices to us go to [email protected]; notices to you go to the email of your organisation's owner.

18. Contact

[Legal entity name, e.g. PT ... / ... Pty Ltd], [Registered address]. Questions: [email protected]. Legal notices: [email protected]. Abuse reports: [email protected].